Terms & Conditions

These Terms & Conditions ("Terms") govern your application to, membership of, and attendance at events organised by Out of Office Hour Pte Ltd ("Out of Office Hour", "we", "us"), which runs the Out of Office Hour Club ("the Club"). By submitting an application, purchasing a membership or ticket, or attending any Club event, you agree to these Terms.

1. Membership & Eligibility

Membership is open to individuals aged 21 to 60 and is granted at the Club's sole discretion. Every application, including those fast-tracked with a member's referral code, is subject to curation and may be declined without reason given. Membership is personal and non-transferable. We reserve the right to suspend, warn, or revoke any membership at any time for conduct we consider inconsistent with the spirit of the Club, with no refund of membership fees in cases of misconduct.

2. Events, Tickets & Cancellations

Tickets are valid only for the named member or guest and any registered +1. All tickets are non-refundable. Cancelling a ticket releases your seat but does not return payment. The single exception: where an event is cancelled by Out of Office Hour Club, the ticket price is refunded in full (as club credits for members, or to the original payment method for public guests). Cancellations are not accepted within 6 hours of an event's start time. The Club may alter venues, timings, or programming. Venue details may be withheld until close to the event as part of the Club's format.

No-show fee. Some free events carry a no-show fee, shown clearly before you book. To hold a free seat you save a payment card with our payment provider (Stripe); nothing is charged at booking and Out of Office Hour Club never sees your card number. If you do not check in at the event and did not cancel at least 6 hours before it starts, the stated fee (typically S$10) is charged to that card the following day. If the charge fails, new bookings are paused until the fee is settled. You may remove your saved card at any time, which releases any free seats it was holding. The Club may waive a fee at its discretion.

3. Photography & Media Release

We reserve the right to photograph and film at all Club events, and to use all such photos and footage, which may include your image and likeness, for the Club's marketing, social media, website, and promotional materials, without further notice, permission, or compensation. By attending any Club event you consent to this use. If you would like a specific image of yourself taken down, contact us at hello@outofofficehour.com and we will make reasonable efforts to accommodate the request.

4. Assumption of Risk & Limitation of Liability

You attend all Club events voluntarily and at your own risk. To the fullest extent permitted by Singapore law, Out of Office Hour Club, its founders, organisers, and partners are not liable for any personal injury, illness, death, loss, theft, or damage to personal belongings arising out of or in connection with attendance at any event, including events involving physical activity (such as padel, hikes, water sports, and yacht outings) or the consumption of alcohol. You are responsible for assessing your own fitness to participate in any activity. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

5. Conduct

The Club runs on one rule: zero judgment, full respect. Harassment, discrimination, aggressive behaviour, or making other members feel unsafe will result in removal from the event and may result in a ban without refund. Contact details shared with you by other members (including through the Club's connection features) are for personal networking only and must not be used for unsolicited marketing, mass outreach, or be shared with third parties.

6. Membership Fees, Credits & Points

Paid membership tiers renew annually and are charged in Singapore Dollars. Club credits and leaderboard points have no cash value, are non-transferable, and may be adjusted or revoked in cases of abuse (including artificial farming of rewards). Referral credits are payable only when a nominee is approved by our curation team. We may modify tier benefits, pricing, and reward mechanics; material changes will be announced in the app.

7. Content You Post

You retain ownership of content you post inside the Club (including the Signal Board and Asks & Offers). You grant the Club a licence to display it within the platform. We may remove any content at our discretion, and posting contact details, links, or promotional content where prohibited may result in removal of content or membership privileges.

8. Personal Data

Your personal data is handled in accordance with Singapore's Personal Data Protection Act 2012 (PDPA) as described in our Privacy Policy, which forms part of these Terms.

When you book an event, the details you give at booking (name, email, phone number, ticket type, check-in status, and any answers to that event's registration questions such as company or industry) are shared with the organizer of that event and with Out of Office Hour Club partners involved in running it, for example the venue, co-hosts or sponsors. They receive this so they can manage the door, contact you about the event, and follow up after it. By booking, you consent to this sharing. Organizers and partners are required to use your data only for that event and in line with the PDPA; if you receive marketing from an organizer you no longer want, contact them directly or write to hello@outofofficehour.com and we will assist.

Who's coming. Members who hold a confirmed ticket for an event, and members on a paid tier, can see the list of other members attending that event inside the app. The list shows your name, country flag and profile photo. Your Instagram handle and phone number are shown only to membership tiers with contact access, and only if you have not switched them off in My ID. Your email address is never shown to other members.

9. Event Organizers & Partners

For events run by external organizers on the Out of Office Hour Club platform: the platform fee is 7% of the ticket price plus S$0.80 per paid ticket, calculated per ticket in exact cents; free tickets carry no fee. The platform fee is non-refundable in all circumstances, including where a ticket is refunded. Fees, penalties, and costs arising from payment chargebacks or disputes on an organizer's event are borne by the organizer and may be deducted from settlement payouts. Settlement reports are issued after each event ends and constitute the definitive record of amounts payable. Payouts are made by PayNow or bank transfer to the details the organizer has saved in their portal, within 5 working days after the event ends, provided those details are on file. Where the organizer changes payout details shortly before a payout, we may hold the payout until we have confirmed the change with the organizer by phone.

Vendors an organizer saves under Supplies, My vendors, are visible to that organizer and to the Out of Office Hour Club team, and never to other organizers. We may propose or book those vendors for events we run ourselves.

10. Supplies: listing and booking vendors

Listing. Supplies lets venues, caterers, hosts and other event vendors ("suppliers") list their services so that organizers and companies can ask them for quotes. Every listing is reviewed before it goes live. Until a client pays a deposit, a listing shows a title chosen by the supplier instead of the business name, and the business name, website and contact details are released to both sides once the deposit is paid. We may decline, pause or remove a listing at our discretion, including where information is inaccurate or these terms are not followed. Suppliers are responsible for their own services, licences, permits and insurance, and for honouring the quotes they send.

Our fee. On every booking made through Supplies we charge a fee of 15% of the supplier's quoted price. The supplier chooses whether to absorb the fee or have it added to the client's price, and the portal shows both sides the exact amounts before anything is agreed.

Deposits and payouts. A client books by accepting a quote and paying a deposit online. The deposit is set by the supplier as a share of the total, at least 20% and never less than our fee. We keep our fee from the deposit and pay the rest of the deposit to the supplier within 5 working days of the booking, to the payout details saved in the supplier portal. The balance is settled directly between the client and the supplier, and Out of Office Hour Club is not a party to that payment.

Contact details. The client's and the supplier's contact details are shared with each other only once the deposit is paid. Listings, quote requests and quotes must not contain phone numbers, emails, links or social handles; the platform hides them automatically, and repeated attempts to share them may lead to removal.

Booking through Supplies for 12 months. For 12 months after a client first asks a supplier for a quote through Supplies, the client and the supplier agree that any booking between them for an event is made through Supplies. Where a booking is made outside the platform within that period, the supplier will pay Out of Office Hour Club the fee that would have applied to it.

Cancellations. If a supplier cancels a confirmed booking, the client's deposit is refunded in full and the supplier returns any share of it already paid out. If a client cancels, the supplier's cancellation terms stated in the quote apply to the deposit, and our fee is not refunded.

Personal data. We use a supplier's contact details to run the listing and its bookings. They are visible to the Out of Office Hour Club team, shared with a client only after that client pays a deposit, and we may propose the supplier for events we run ourselves. See our Privacy Policy.

11. General

We may update these Terms from time to time; continued membership after an update constitutes acceptance. These Terms are governed by the laws of Singapore, and any dispute is subject to the exclusive jurisdiction of the Singapore courts. If any provision is found unenforceable, the remainder continues in full effect.

Questions? hello@outofofficehour.com